Tuesday September 1 at 10am EST / 7am PST. You can browse everything now — add it to your calendar so you don't miss it.

Orders cannot be modified or cancelled once they have been submitted. However, unwanted items purchased at full price can be returned for a refund within 14 days of being received. All products sold during sale periods or with clearance pricing are final sale.

A full price product may be exchanged or returned if it is sent back:
● unworn
● unwashed
● with original tags and packaging intact
● free of stains, odours, animal hair, and damage

A refund will be issued within 3-5 business days once the package has been received back and inspected. Please include your order number and name associated with the order on a piece of paper inside the package to prevent any delays in processing. 

To initiate a return, please email hello@twolinebrands.com with the following information:

1. Order number and name of purchaser
2. Photo of product with tags on and in new condition
3. Reason for return

The return package must be postmarked back to us within 14 calendar days of delivery in order to receive a refund. Customer is responsible for the cost of shipping a return.

We stand by our products and they are designed and made with great care. Your product is designed to last through standard wear and tear when use/care instructions are followed. In the case that there is an issue related to a defect, please notify us via email (hello@twolinebrands.com) with photos attached and within 10 days of the receipt of your product if there are issues with the product in its new and unworn condition. Items washed/worn are not eligible for returns/exchange/refunds.

Thank you so much for your understanding!

To initiate a return, please email hello@twolinebrands.com with the following information:

1. Order number and name of purchaser
2. Photo of product with tags on and in new condition
3. Reason for return

The return package must be postmarked back to us within 14 calendar days of delivery in order to receive a refund. Customer is responsible for the cost of shipping a return.

Returns and exchanges are available, but return shipping is covered by the customer. If something arrives with a defect, that's on us — send us a photo and we'll replace it right away.

We stand by our products and they are designed and made with great care. Your product is designed to last through standard wear and tear when use/care instructions are followed. In the case that there is an issue related to a defect, please notify us via email (hello@twolinebrands.com) with photos attached and within 10 days of the receipt of your product if there are issues with the product in its new and unworn condition. Items washed/worn are not eligible for returns/exchange/refunds.

Yes. Our sizing has been refined and anything in our Foundation collection that launched after September 1st now runs true to size. If you've bought Foundation before and sized up, order their regular size this time.

Designed in Canada, made in China. We work with a small number of trusted manufacturing partners and every fabric and fit is developed here before it goes into production.

Orders ship within 3 business days, and usually faster — we get everything out the door as quickly as we can. Free shipping on orders over $99.